Alchemer

Alchemer

Omni-channel customer engagement and flexible survey solutions with rapid implementation. Learn more
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Alchemer, accessible via alchemer.com, is a dynamic startup specializing in customer engagement and feedback solutions. The company operates primarily in the digital market, focusing on both mobile and web platforms. Alchemer offers three main products: Alchemer Digital, Alchemer Survey, and Alchemer Workflow.

Alchemer Digital enhances customer engagement across various digital channels, ensuring businesses can interact with their customers seamlessly on both mobile and web platforms. Alchemer Survey is renowned for its flexibility, user-friendliness, and quick implementation, making it a top choice for businesses looking to gather customer feedback efficiently. Alchemer Workflow is designed to help businesses act on the feedback they collect, closing the loop with customers in the fastest and most effective way possible.

The company serves a diverse range of clients, including full-service firms, consultancies, and tech providers. These clients benefit from Alchemer's tailored solutions that help them gain insights into customer feedback and improve their business operations.

Alchemer's business model revolves around providing software-as-a-service (SaaS) solutions. They make money by offering subscription-based access to their survey and workflow tools, as well as providing custom services to fit the specific needs of their clients. This includes helping businesses find the right audience for their surveys and customizing the software to meet unique business requirements.

In summary, Alchemer is dedicated to transforming data collection into meaningful customer connections, helping businesses not just gather feedback but also act on it to drive improvements and growth.

Keywords: Customer Engagement, Feedback Solutions, SaaS, Surveys, Workflow, Mobile, Web, Customization, Insights, Business Improvement.

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Investments by Alchemer

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ACQUISITION by Alchemer Jan 2023