CM.com is a dynamic company specializing in cloud software for conversational commerce. This means they provide tools that help businesses improve their marketing, sales, and customer support through better communication and payment solutions. CM.com operates in the Communications Platform as a Service (CPaaS) market, which is one of the fastest-growing sectors globally.

The company serves a wide range of clients, from small businesses to large enterprises, across various industries. Their clients use CM.com's platform to enhance customer interactions, automate conversations with AI-powered bots, and streamline payment processes. This helps businesses provide better customer experiences and more efficient service.

CM.com's business model is based on providing a comprehensive suite of communication and payment tools through a cloud platform. They make money by charging clients for access to their platform, which includes features like messaging, voice services, and payment processing. They also offer additional services like conversational AI, which allows businesses to automate and personalize customer interactions.

In 2020, CM.com experienced significant growth, driven by increased demand for digital communication and payment solutions. They went public, which provided them with the capital to expand their operations and invest in innovation. The company has offices in major European cities, including Brussels, Paris, London, Nuremberg, and Barcelona.

CM.com is committed to maintaining a strong company culture, even as they grow rapidly. They focus on hiring talented individuals who can contribute to their mission of improving business communications and payments.

Keywords: conversational commerce, CPaaS, cloud software, AI bots, customer support, marketing, sales, payment solutions, digital communication, automation.