OpenCounter is a Boston-based software firm that specializes in creating modern tools to streamline service delivery and promote economic development for cities. The company was incubated at Code for America in 2012 and won the Knight News Challenge in 2013. OpenCounter combines Silicon Valley tech talent with public sector expertise to offer a platform that simplifies the permitting process for businesses and entrepreneurs. The platform features intelligent land use search, intuitive zoning maps, and automatic permit scoping to help users understand permit requirements and costs, reducing unnecessary trips to City Hall. OpenCounter serves public sector clients, primarily city governments, aiming to accelerate local job creation and economic development by making the permitting process more accessible and efficient. The business operates in the civic tech market and generates revenue through software licensing and service fees.

Keywords: permitting, land use, zoning maps, public sector, economic development, civic tech, software, city governments, job creation, service delivery.