Pieces Technologies operates in the healthcare and social services sector, providing advanced case management software designed to support community-based organizations, hospitals, and health systems. The company’s platform, Pieces Connect, facilitates better decision-making, optimizes workflows, and enhances the overall health and wellbeing of communities by connecting patients with appropriate resources and support. Pieces Technologies serves a diverse range of clients including fire departments, medical centers, and community service organizations, helping them to reduce unnecessary emergency department utilization, decrease sepsis mortality, and avoid readmission penalties. The business model is primarily SaaS (Software as a Service), generating revenue through subscription fees for its software solutions. By joining the Epic App Orchard, Pieces Technologies has expanded its reach, making its platform more accessible to a broader audience. The company’s solutions are designed to follow individuals throughout their entire care journey, from initial clinical settings to ongoing community support, ensuring a comprehensive approach to health and wellbeing.

Keywords: case management, community health, healthcare software, social services, workflow optimization, patient referrals, SaaS, emergency department, sepsis mortality, readmission penalties.