ServiceChannel is a leading provider of facility management software and contractor sourcing solutions. The company operates in the facilities management market, offering a comprehensive platform that allows businesses to manage all their maintenance activities from a single interface. ServiceChannel primarily serves large enterprises and organizations that operate multiple locations, such as retail chains, restaurants, and healthcare facilities.

The core of ServiceChannel's business model is its software-as-a-service (SaaS) platform, which clients subscribe to for a recurring fee. This platform helps clients streamline their maintenance operations by automating work orders, tracking asset performance, and managing contractor relationships. The platform also includes advanced features like mobile GPS check-ins for technicians, automated routing of work orders to warranty providers, and compliance tools for environmental regulations.

ServiceChannel makes money through subscription fees for its platform, as well as additional fees for premium features and services. By providing actionable insights through data analytics, the company helps clients optimize their maintenance spend, reduce downtime, and ensure compliance with regulatory standards. This not only saves money for clients but also enhances the efficiency and reliability of their operations.

In summary, ServiceChannel offers a robust solution for facilities management, leveraging data and automation to deliver cost savings and operational efficiencies. The company stands out in the market for its ability to provide comprehensive, data-driven insights that help clients make informed decisions.

Keywords: Facilities Management, SaaS, Maintenance Automation, Contractor Sourcing, Data Analytics, Cost Optimization, Compliance Tools, Multi-location Enterprises, Asset Tracking, Preventative Maintenance.