Voci Technologies, headquartered in Pittsburgh, PA, specializes in advanced speech-to-text technology designed for enterprise-scale applications. The company serves a diverse range of clients across various industries, including customer service centers, financial institutions, and healthcare providers. Operating in the voice data analytics market, Voci Technologies offers both on-premise and cloud-based deployment options for its Automatic Speech Recognition (ASR) engine. This technology enables businesses to transcribe and analyze live and archived calls, providing actionable insights that drive better business decisions and enhance operational efficiency. Voci Technologies generates revenue through the sale of its ASR solutions, which are customizable and scalable to meet the specific needs of any business or industry. The company’s business model focuses on partnering with other platforms to integrate its technology, thereby amplifying the value of voice data for its clients. Key features include high accuracy, speaker separation, emotion and sentiment analysis, and seamless scalability from small to large-scale transcription needs.

Keywords: speech-to-text, AI-driven, voice data analytics, enterprise-scale, ASR technology, cloud deployment, on-premise deployment, customer insights, scalable solutions, customizable.